Our Services

Data Management

  • Product Data Management
  • Data Aggregation
  • Data Verification
  • Data Enhancement
  • Data Enrichment
  • Data Quality Assurance

Our flexibility enables us to efficiently edit, enrich and refine product data in top quality according to customer requirements.

You can easily grow from 10 to 100’000 online products, but are these products well maintained with individual descriptions, photos and titles? These are exactly the tasks we take care of.

Data Aggregation

Consolidation of data from all sources: industry, manufacturers, suppliers, etc…

Every company has a large amount of data, but most of it is managed decentral and is not available to all divisions. Data are processed by different people and saved in different silos. The first step of an efficient data production is therefore the utilization and aggregation of these data silos. We aggregate product information from various sources and save it centrally: master data from the ERP system, manufacturer data, supplier data and data from product development, as well as marketing and logistics.

Data Verification

Check existing data for usability (comparison with quality standards).

We verify the quality of the aggregated images and text data and monitor their compliance with the agreed standards. Together with our customers, we define general standards for the quality of product data and establish look-books for product photos and product descriptions. We also define product group-specific quality standards in article masters, which contain, among other things, permissible attributes, mandatory attributes, SEO keywords and unique selling points.

Data Enhancement

Structuring and normalization of master data and product data.

Data from different sources have different formats and follow different structures and ordering principles. During the Data Enhancement process step, we arrange source data, refine and bring it into a consistent structure. In this way, we ensure that attribute values are maintained in the same scale unit, standardize spellings, give attributes consistent names that can be processed by the target system, complete missing values through research, put information in the correct order and ensure that legal requirements and labelling obligations are bindingly observed.

Data Quality Assurance

We guarantee a consistently high quality of product descriptions through our professional editorial office. Furthermore, all product data – every attribute, every product title, every selling point, every product text and every photo – undergoes a multi-level quality assurance process. The definition of binding quality standards in look-books, text guides, article masters and master metadata before and during data production, provides a solid basis for quality management that has been tried and tested in practice – even with large production volumes.

Customer Service

Do you need support for your customer service with qualified staff? Are you interested in live chat support? We can offer you all this in several languages. Our qualified employees will advise and support you in all aspects of customer service.

  • 1st Level Support
  • 2nd Level Support
  • Customer Service
  • Disposition
  • Notification
  • Clarification

Backoffice Support

  • Claim Management
  • Reporting
  • Sales Processing
  • Order Processing
  • Purchasing
  • Logistics

Do you have recurring jobs to do? Are you interested in automating processes? This is exactly where we can help. Our qualified employees take on these tasks in accordance to your requirements.

Translations

Do you need support in translations of any kind? Be it a website, an entire online shop, product content or non-product content? We support you with our qualified staff in several languages.

  • Website
  • Documents
  • Contracts
  • Text
  • Product Specification
  • Catalogue and Information sheets

Programming

  • Mobile Application
  • Programming Languages
  • Web/App Development Integration & Implement
  • Cryptocurrency & Block chain

Are you looking for an experienced partner in conception, development and programming of iOS, Android, Windows Apps or Web Apps? Would you like to digitalize your services with an app? Our team will be happy to assist you.

We have the experience – you the ideas. Contact us to find out more about the procedure.  

Web & Graphic design

From planning and consulting, design and implementation to ongoing support, with us you are in “good hands” when it comes to your web presence. We develop websites with the aim of creating a unity of functionality and design.

A successful graphic design reflects in the skillful implementation of an idea, which not only achieves people, but also remains positive and inspiring in their memories.

  • Custom Design & Development
  • Web / Mobile / AI / SEO
  • Optimization
  • Digital Marketing & Content Mgmt
  • E-Commerce

Media Service

  • Digital Media Content
  • Print Design & Creation
  • Motion Graphics
  • 2D & 3D Animation

With our large portfolio of image films, event films, commercials, animated explanatory videos in 2D or 3D and live action shoots, we can realize any of your wishes. The costs remain transparent for you at all times. Ideas that do not fit into one of our portfolios can be implemented individually according to your needs.