We asked Teodora, our HR Generalist, what is one important thing in the recruitment process that can often be forgotten, but should not be? Read her answer below.

In a time when everything is fast, when we don’t even have time for a morning coffee with our colleagues, when we are in a hurry to send an email that should have been sent an hour ago, those emails about interview feedbacks often remain forgotten.

How many times has it happened to you that you go to one or another interview, then another test, and in the end, you don’t get any feedback?

Some studies indicate that in 75% of cases candidates do not receive any feedback after applying, and 60% of them do not receive feedback after a job interview. Considering the data, we recognized the importance of feedback, and we try to be in contact with all candidates during the entire process. We implemented that every candidate who sends an application receives an email confirming the receipt of the resume, as well as an email in case the selection process is being extended.

We are aware that there will be situations where the information is not communicated exactly when we said, but our goal is that each candidate, whether he was interviewed or not, receives feedback. We also know that we haven’t always sent feedback in the past either, but we definitely understand the value and are working on it. At the end of the day, we were once candidates too, we went to interviews and we know what it’s like when there is no feedback (especially if we were hoping for exactly that position). An important aspect of our business is building partner relationships with our clients, but also taking care of the people who allow us to be the best at what we do.“

What are your experiences, do employers communicate with candidates and is feedback important to you?